Legal Documentation Register
Complete regulatory compliance documentation for SmartWriteContent, Calle del Comercio 14, 45001 Toledo, Spain.
Privacy Policy
ARTICLE I.1 — DATA CONTROLLER
The data controller for SmartWriteContent is located at Calle del Comercio 14, 45001 Toledo, Spain. All data processing activities are conducted in accordance with the General Data Protection Regulation (EU) 2016/679.
ARTICLE I.2 — DATA COLLECTION
We collect personal data solely for the purpose of executing requested services. Data categories include: name, email address, company information, and project specifications. Data is collected through our contact form and direct communications.
ARTICLE I.3 — DATA PURPOSE
Personal data is processed for: (a) service delivery and project execution, (b) communication regarding active projects, (c) invoicing and payment processing, and (d) legal compliance obligations.
ARTICLE I.4 — DATA RETENTION
Personal data is retained for the duration necessary to fulfill the purposes for which it was collected, or as required by applicable law. Project-related data is retained for a minimum of 5 years following project completion.
ARTICLE I.5 — DATA SUBJECT RIGHTS
In accordance with GDPR, you have the right to: access your personal data, rectify inaccurate data, request erasure of data, restrict processing, data portability, and object to processing. To exercise these rights, contact [email protected].
ARTICLE I.6 — DATA SECURITY
SmartWriteContent implements appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption, access controls, and regular security assessments.
Terms of Service
ARTICLE II.1 — SERVICE SCOPE
SmartWriteContent provides copywriting, content strategy, and content production services as described in individual service agreements. All services are rendered from Calle del Comercio 14, 45001 Toledo, Spain.
ARTICLE II.2 — ENGAGEMENT PROTOCOL
Services are initiated upon mutual agreement of scope, timeline, and pricing. A binding engagement begins when the client approves the project proposal and provides the agreed-upon deposit.
ARTICLE II.3 — PAYMENT TERMS
Invoices are issued as per the agreed payment schedule. Payment is due within 14 days of invoice date. Late payments incur a 2% monthly administrative fee. All prices are quoted in EUR or USD as specified in the proposal.
ARTICLE II.4 — INTELLECTUAL PROPERTY
Upon full payment, all rights to deliverables transfer to the client. SmartWriteContent retains the right to display work in portfolio and case studies unless explicitly restricted in the service agreement.
ARTICLE II.5 — REVISION POLICY
Standard service packages include up to two rounds of revisions. Additional revisions are billed at the standard hourly rate. Revision requests must be submitted within 14 days of deliverable receipt.
ARTICLE II.6 — LIMITATION OF LIABILITY
SmartWriteContent's total liability shall not exceed the total fees paid for the specific service giving rise to the claim. We are not liable for indirect, consequential, or incidental damages.
Refund Policy
ARTICLE IV.1 — REFUND ELIGIBILITY
Refund requests are evaluated on a case-by-case basis according to project milestones and work completed. SmartWriteContent operates from Calle del Comercio 14, 45001 Toledo, Spain, and complies with Spanish consumer protection regulations.
ARTICLE IV.2 — CANCELLATION BEFORE WORK
If a project is cancelled before work has commenced, a full refund of any advance payment will be issued within 14 business days. Cancellation must be communicated in writing to [email protected].
ARTICLE IV.3 — PARTIAL REFUNDS
If a project is cancelled after work has commenced, a partial refund proportional to the work not yet completed will be issued. The client retains ownership of all deliverables produced up to the cancellation date.
ARTICLE IV.4 — NON-REFUNDABLE ITEMS
The following are non-refundable: (a) completed and approved deliverables, (b) third-party costs incurred on behalf of the client, (c) rush fees for expedited delivery, and (d) consultation sessions already conducted.
ARTICLE IV.5 — REFUND PROCESS
Refund requests must be submitted within 30 days of the invoice date. Approved refunds are processed within 14 business days via the original payment method. All refund communications are directed to [email protected].